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WINNER’S EDGE FAQs
Q: Are Alberta casinos closed?
A: Starting December 13 at 12:01 a.m., all Alberta casinos will be closed until Sunday, January 10, 2021, or until further notice, as per current public health orders.
Q: What will happen to my base points and bonus points that I earned prior to casinos closing?
A: To ensure you can continue to redeem points for free play and contest ballots, all points will be put on pause during the casinos’ closure. Once casinos reopen, your points will be available for use and their expiration will be extended for an additional 30 days from the reopening date.
Q: I have a birthday during the casino closures. Do I still get my Birthday Bonus?
A: Yes! Once Alberta casinos reopen, you will receive your birthday bonus on your next visit to an Alberta casino simply by inserting your card into a slot machine or electronic table game. This offer will be available for 60 days after the casinos reopen.
Q: What is happening with the December contest now that casinos are closed?
A: The December “Get & Give” contest will continue as planned from December 1 to 31, 2020. Although casinos close on Sunday, December 13 at 12:01 a.m., ballots can also be purchased using member points through your WinnersEdge.ca online account. The winner will be chosen on Monday, January 4 at 9 a.m. Visit WinnersEdge.ca/Contests for details.
SUPPORTING ALBERTA COMMUNITIES FAQs
Q: How is the revenue earned from gaming used in Alberta?
A: Proceeds from provincial gaming activities in Alberta go directly back into the Government of Alberta’s General Revenue Fund where it is used to support programs and services Albertans rely on every day. Visit our Better Futures page to learn more about who benefits from gaming proceeds in Alberta.
We’re here to help!
If you have any questions about Winner’s Edge, please email us or contact the Winner’s Edge Call Centre at
1-833-WIN-EDGE (1-833-946-3343).
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